Shipping policy
Shipping Policy
We want to get your order to you quickly and at a fair cost. Here's what to expect.
Where we ship:
We ship to the United States and to these countries: Australia, Austria, Belgium, Canada, the Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates and the United Kingdom.
VIP Insider Free Shipping:
VIP Insider members get free standard shipping on every order. There are no minimums and no codes. Not a VIP Insider yet? Learn more about membership at veiracare.com/pages/membership.
Standard Shipping (Non-Members):
Shipping rates for non-members are calculated at checkout based on your location and order size.
Order Processing:
Orders are processed within 1-3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order ships.
Delivery Timeframes:
United States: 5-10 business days after your order ships.
International: 10-20 business days after your order ships.
Delivery times are estimates and may vary due to carrier delays, customs processing or high-volume periods.
Lost or Delayed Packages:
If your order hasn't arrived within the estimated timeframe, contact us at support@veiracare.com and we'll help track it down.
Questions? Reach us at support@veiracare.com or call (863) 251-9170.